Privacy Policy
Last updated: [date of the Solo and Community release] (draft for the owner's review)
This Privacy Policy explains how Gro Ltd ("we", "us", "our") collects, uses, shares and protects your personal data when you use Chrono on iPhone or on the web at thechronoapp.com/app (together, "the App"), and this website. We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.1 Who We Are
Gro Ltd makes Chrono and is the data controller for your Chrono account and the data described in this policy. For anything about your privacy, contact us at mq@ingrowthmode.com.
If you use Chrono through your club. Clubs can provide Chrono to their members. Your club decides who its members are and what its organisers can see, and it remains responsible for its own membership records. Where we hold membership information (such as your membership of the club, its regions and registers, your role and your event bookings) we do so to run Chrono for your club, under an agreement with it. Your club's own privacy notice also applies.
1.2 What We Collect
| What | Examples | Where it comes from |
|---|---|---|
| Account | Email address, password (stored only in scrambled form), name | You, when you register |
| Profile and club | Display name, photo, the regions and registers you join, your role (for example organiser) | You, and your club's organisers |
| Your car | Model, year, colour, registration number, and MOT and tax status looked up from the registration | You, the DVSA's MOT history service and the DVLA's vehicle enquiry service |
| Club activity | Event bookings, news and forum posts, library articles, comments, photos you add | You |
| Location | Your position while you plan or record a drive, use Convoy, or ask for local weather or fuel | Your phone or browser, only with your permission |
| Drives and films | Routes, stops, distance, duration, recorded drives and the films made from them | You, and the App while you record |
| Questions to Concierge | What you ask, and the answer | You |
| Chats you share | A WhatsApp chat you choose to share so Chrono can draft library articles from it | You (see 1.6) |
| Device and notifications | Device type, app version, and a notification token so we can send you notifications | Your device |
| Use of the App | When you open the App, which features you use, and what each paid service cost to answer your requests | The App |
| Contact and access requests | Name, email and message when you request access, contact us or watch the demo on this website | You |
We do not collect payment card details in the App.
1.3 How We Use It, and Our Legal Basis
| Purpose | Legal basis |
|---|---|
| Running your account and the App's features: events, news, the forum, the library, Concierge, drive planning, recording, films, Convoy, fuel and charging | Contract: providing the service you signed up for |
| Showing your club activity to the right people: for example your name on an event's guest list for its organisers, or your posts to members of the group you posted in | Contract, and our and your club's legitimate interest in running the club |
| Using your location for drives, Convoy, weather and fuel | Consent, given through your phone's or browser's permission, which you can withdraw at any time |
| Sending notifications about events, news and things that need you | Consent, through your phone's notification permission |
| Keeping the App secure, preventing misuse, and fixing problems | Legitimate interests |
| Understanding how the App is used, and what it costs to run for each member, so we can improve it and keep it affordable (for example a monthly allowance after which cheaper AI is used) | Legitimate interests |
| Sharing anonymised, combined insights with trusted partners, if you switch on "Share interests with partners" (Settings › Privacy) | Consent, which you can change at any time in Settings |
| Replying to access requests and messages sent through this website | Legitimate interests |
| Meeting legal obligations | Legal obligation |
1.4 Location
The App uses your location only while you use a feature that needs it: planning or recording a drive, Convoy, local weather, or finding fuel and charging. It does not track you in the background unless you have started recording a drive or joined a convoy, and it stops when you finish. During a convoy, the other drivers in that convoy see your live position; this is not kept after you leave or the convoy ends. If you stop contact with someone, they no longer see your car in a convoy. You can turn location off at any time in your phone's or browser's settings.
1.5 AI Features
Some features use artificial intelligence to answer you: Concierge, planning drives, the Today card, pre-drive briefings, and drafting library articles. For these, the relevant part of your request (for example your question, or the start, destination and preferences for a drive, which may include your approximate location) is sent to our AI provider, Anthropic. Anthropic does not use this data to train its models, and deletes it within 30 days unless the law or misuse of its service requires otherwise.
AI answers can be wrong. Concierge searches the club's library first and shows its sources; check anything important, especially about safety or your car's condition.
1.6 Sharing a WhatsApp Chat
If you share a WhatsApp chat so Chrono can draft library articles from it, names and phone numbers are removed from the chat before anything else happens. The cleaned text is then sent to our AI provider to find knowledge worth keeping. We store only the draft articles, not the chat. Drafts are reviewed by an organiser before anything is published. Please share only chats you're allowed to share, and remember that other people's messages are in them.
1.6a Solo, Community and the beta (draft for the owner's review)
Your space. Each Solo driver, each community and each club is kept separate. A club's office and organisers can't see Solo drivers or communities, and a community's people see only that community. Chrono (Gro Ltd) runs the service for all of them.
The free start, once per person. So the free start can't be used twice, we keep a scrambled code made from your email address (written in a standard form, so dots and "+" tags count as the same address). It can't be turned back into your email. We keep it for 24 months from your free start, even if you delete your account in that time, and then delete it. Our legal basis is our legitimate interest in preventing misuse of the free start.
Once per iPhone. On iPhone, the App asks Apple's DeviceCheck service whether this phone has had a free start, and marks it when it has. Apple keeps that mark; we store nothing about your phone, and the check says nothing about who you are. On Android, and if Apple doesn't answer, only the email check applies.
Wrong codes. To stop guessing, we count wrong invite and convoy codes from your internet address, your account and a scrambled form of your email. We keep these counts for a day.
Communities. Your community's organisers see who is in it and can remove people (with a reason). If you're removed, we keep a record of that so you can't rejoin by the same invitation, and so we can look again if you ask.
Report and Stop contact. If you report someone, we keep the report (who it's about, the reason and any note) and share it with the community's organisers. Anything serious, or about an organiser, comes only to us. The person reported isn't told who reported them. If you stop contact with someone, we keep that choice until you undo it. We keep reports for 2 years after they're closed, for safety and legal claims, even if someone in them deletes their account (their name is removed from the report). If an organiser removes someone from a community and later deletes their account, the removal is kept.
1.7 Who We Share Data With
We do not sell your personal data. We share it only as needed to run the App, with the services below, which act on our instructions:
| Service | What for | What they receive |
|---|---|---|
| Supabase | Database, sign-in, file storage and server functions | All App data, stored for us |
| Anthropic | AI features (see 1.5) | The text of AI requests |
| Google Maps Platform | Finding places, roads, stops and routes | Searches and locations involved in a request |
| Open-Meteo | Weather forecasts | An approximate location |
| OpenStreetMap (Nominatim) and Esri map imagery | Place names and satellite maps | An approximate location or map area |
| DVSA MOT history service | Looking up your car from its registration | Your car's registration number |
| DVLA vehicle enquiry service | Looking up your car from its registration | Your car's registration number |
| Railway | Making films of your drives | The route and photos of the drive being filmed |
| Resend | Sending emails (for example event notices) | Your email address and the message |
| Apple | Notifications, Sign in with Apple and app distribution | A notification token and the notification |
| Netlify | Hosting this website and Chrono on the web; receiving forms sent through this website | Visits to the website, and what you send through its forms |
Within the App, other people see only what the App is designed to show them: for example, members of a group see posts and events in that group, organisers see who has booked their events, and convoy members see each other's position during a convoy. Club partners shown in the App never receive your personal data from us. We may also share data where the law requires it.
1.8 International Transfers
Some of these services store or process data outside the UK, including in the United States. Where they do, we rely on the UK's adequacy regulations or on safeguards approved under UK data protection law, such as the International Data Transfer Addendum, so your data stays protected to UK standards.
1.9 How Long We Keep It
- Your account, profile, car and club activity: while your account is open. When you close it, we delete or anonymise them within 30 days, except posts and articles shared with your club, which may stay without your name unless you choose to delete them when you close your account.
- Drives, films and photos: until you delete them or close your account.
- Live convoy positions: not kept after you leave or the convoy ends. Which convoys you were in (your Past drives): until you close your account.
- Reports and complaints: 2 years after they're closed, even if someone in them deletes their account (their name is removed).
- The free start's scrambled email code: 24 months from your free start, even if you delete your account (see 1.6a).
- AI requests sent to Anthropic: deleted by Anthropic within 30 days.
- Records of App use and its costs: up to 2 years, then deleted or anonymised.
- Website messages and access requests: up to 2 years.
- Counts of wrong invite and convoy codes: a day (see 1.6a).
- Shared WhatsApp chats: not stored.
1.10 Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Have your personal data deleted, including closing your account
- Object to, or restrict, how we use your data
- Receive your data in a machine-readable format
- Withdraw consent at any time where we rely on it (location, notifications, anonymised data sharing)
To use any of these rights, or to close your account, email mq@ingrowthmode.com. We'll reply within one month. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
1.11 Chrono on the Web and Cookies
In a browser, Chrono keeps your sign-in and your Home Screen choices in that browser's own storage on your computer. It uses no advertising or tracking cookies. This website uses no tracking cookies; it loads fonts from Google Fonts, which receives your IP address to deliver them. You can sign out, or clear the site's data in your browser, at any time.
1.12 Security
Data is encrypted in transit and stored with access controls, so each member and organiser can reach only what their role allows. Passwords are never stored in readable form, and the keys to our services are kept on our servers, never in the App. No system is perfectly secure; if a breach affects your data, we will tell you and the ICO where the law requires it.
1.13 Children
Chrono is intended for adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has given us their data, contact us and we will delete it.
1.14 Changes to This Policy
We may update this policy as Chrono changes. We'll show the date it was last updated at the top, and tell you in the App about significant changes.
Terms & Conditions
Last updated: [date of the Solo and Community release] (draft for the owner's review)
These Terms & Conditions ("Terms") govern your use of the Chrono mobile application operated by Gro Ltd, a company registered in England and Wales ("we", "us", "our"). By downloading, installing, or using the App you agree to be bound by these Terms. If you do not agree, do not use the App.
2.1 Eligibility
You must be at least 18 years of age to use the App. By using the App you confirm that you are 18 or over and have the legal capacity to enter into these Terms.
2.2 Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for your personal, non-commercial purposes. You may not copy, modify, distribute, sell, or sublicense any part of the App.
2.3 User Responsibilities
- Use the App lawfully and in accordance with these Terms
- Not use the App while driving in a manner that distracts you from the road or endangers yourself or others
- Not upload content that is unlawful, offensive, defamatory, or infringes third-party rights
- Not attempt to reverse-engineer, hack, or disrupt the App or its underlying infrastructure
- Not impersonate another person or misrepresent your identity
- Keep your account credentials secure and notify us immediately of any unauthorised access
2.4 Road Safety
The App is not a navigation tool and must not be used as a substitute for paying attention to the road. You are solely responsible for your own safety and that of others when driving. Do not interact with the App while your vehicle is in motion.
We accept no liability for accidents, injuries, or damage arising from use of the App while driving.
2.5 User Content
You retain ownership of content you upload (photos, journey data). By uploading content you grant us a non-exclusive, royalty-free licence to store, display, and share that content in accordance with your sharing preferences within the App. You are solely responsible for ensuring you have the right to upload any content.
2.6 Club Licence
Where the App is provided under a club licence, the club administrator is responsible for ensuring all members comply with these Terms. The club licence does not transfer any intellectual property rights to the club or its members.
2.6a Community rules: no tolerance of abuse
Chrono has no room for abusive or objectionable content or behaviour. You must not post, send or share anything that harasses, bullies, threatens or intimidates anyone; is hateful about who someone is; is sexual or explicit; encourages dangerous driving or breaking the law; impersonates someone; or is spam or selling. We may remove such content and suspend or close the account that posted it, without notice.
- Report: you can report a person from their card or from a conversation. A community's organisers look first; anything serious, or about an organiser, comes straight to us. We aim to act on every report within 24 hours.
- Complaints: if we removed something of yours, paused or closed your account, or you were removed from a community, you can complain in Settings › The members' directory. We reply within 7 days.
- Stop contact: you can stop someone contacting you. Neither of you can message the other, and each is left out of the other's directory. They aren't told. Undo it any time in Settings › The members' directory.
- If anyone is in danger, call 999 first.
2.6b Communities
A community is a private group for people you know, joined only by invitation. Whoever starts one is its organiser and may make one other person co-organiser. The organiser may remove someone and gives a reason; the person removed can ask us to look again, and we may lift the removal. If the organiser leaves, the co-organiser, or else the longest-standing member, takes over. Organisers are members like anyone else, not our staff, and these Terms apply to them in full.
2.6c Solo and Community beta
Solo and Community are offered free during a beta, with a limited number of places. Each person, and each iPhone, gets one free start: for 5 days from first use, a set number of the features that cost us money (such as AI drive planning, drive art and place searches). After that, those features stop until subscriptions are available; everything else carries on. We may change or end the beta. During the beta we take no payment.
2.7 Intellectual Property
All intellectual property rights in the App, including but not limited to software, design, trademarks, and content created by us, are owned by or licensed to Gro Ltd. Nothing in these Terms transfers any intellectual property rights to you.
2.8 Disclaimer of Warranties
The App is provided "as is" without warranties of any kind, express or implied. We do not warrant that the App will be uninterrupted, error-free, or secure. Use of the App is at your own risk.
2.9 Limitation of Liability
To the fullest extent permitted by law, Gro Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the App. Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid us in the twelve months preceding the claim.
2.10 Termination
We may suspend or terminate your access to the App at any time if you breach these Terms or for any other reason at our discretion. You may stop using the App at any time. Termination does not affect any rights or liabilities that have accrued prior to termination.
2.11 Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
2.12 Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes through the App. Continued use of the App after changes constitutes acceptance of the updated Terms.
2.13 Contact
For any queries regarding these Terms, contact us at: mq@ingrowthmode.com
Copyright Notice
Copyright © 2026 Gro Ltd. All rights reserved.
The Chrono application, including its source code, design, user interface, graphics, features, and all associated intellectual property, is the exclusive property of Gro Ltd.
Unauthorised copying, modification, distribution, public display, or commercial exploitation of any part of this application is strictly prohibited and may constitute an infringement of copyright and other intellectual property laws.
In-App Legal Text
The sign-up lines below appear in the App word for word. The others say in short what the App tells you on those screens.
Sign-up / Onboarding
By joining you confirm you're 18 or over and agree to Chrono's terms, which have no room for abusive or objectionable content, and to its privacy notice.
I'm 18 or over and agree to Chrono's terms. No abusive or objectionable content, ever.
Photo Upload Consent
By uploading a photo you confirm you own the rights to it and consent to it being displayed to the people in your club or community.
Convoy / Location Consent
Your live location will be shared with other convoy members for the duration of this session only.
Journey Share Toggle
Sharing this journey will make your route, photos, and stats visible to the people in your club or community.
Settings / About Screen
© 2026 Gro Ltd. All rights reserved.
Privacy Policy and Terms & Conditions: thechronoapp.com/privacy.html